Are You Leveraging Info-Sense to Improve the Customer Experience?
On May 11 in San Diego I presented my first Ignite talk. What is Ignite? Ignite is presentation format for a five minute talk. Presenters use 20 slides that auto...
View ArticleTEDx Talk – Rethinking Business With the Power of G.L.U.E.
My TEDxDouglasville is now live on the TED channel on YouTube. Here’s the video: The title is “Rethinking Business With the Power of G.L.U.E.” According to Gartner, by 2016, 89% of businesses will...
View ArticleRethinking Business With the Power of G.L.U.E.
Here is the slideshare from my TEDx Douglasville talk entitled: “Rethinking Business With the Power of G.L.U.E.” Rethinking Business with the Power of G.L.U.E. from Stan Phelps According to Gartner, by...
View ArticleFour Ways to Leverage the Concept of G.L.U.E. to Improve the Customer Experience
This was a guest post I wrote on 360 Connext: Gartner released research that showed by 2016 that 89% of companies will compete mainly on the customer experience they provide. To demonstrate how the...
View ArticleKeys to growing your business in a time of uncertainty
Honored to be part of the Xerox Executive Series webcast today. I shared 3 keys to growing your business in a time of uncertainty. Here’s the second set of tips: To quote Jay Baer from Youtility,...
View Article“Keep Calm and Zoom On.”
“Keep Calm and Zoom On.” Honoring Bob Marley, here are 3 tips for presenting virtually: 1. “Jamming” – My speaking takes two forms. Keynotes and Workshops. In the past, keynotes tended to be about big...
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